SMS marketing without limits for as low as 1.35¢ per text

For
Business
Trusted by over 30,000 businesses. Contact Cloud is the quickest, easiest and most effective way to communicate with prospects and customers!
Contact Cloud SMS Hero Image

Wow your customers with instant feedback

2-way messages

standard feature

Autoresponders

standard feature

SMS Forwarding

standard feature

Drip Messages

standard feature

Bulk Campaigns

standard feature

Record Calls

standard feature

DNC/Do-not-text

standard feature
Contact Cloud Desktop and mobile interface

Why customers choose Contact Cloud

Flexible

No long term commitments, unlimited users and no usage limits.

Guided Setup

Included basic account set up to ensure your successful launch.

Works Anywhere

Local offices, work from home + remote teams and mobile devices.

Common Uses

Send coupons to prospects
Alert and update customers
Promote new product launches
Improve customer service
Respond to online forms
Send appointment reminders
Announce limited time promotions
Send tips and advice
Generate leads
Website opt-in followup
Companion to email marketing
Inspirational messages

Choose plan

2.1¢ per text

For businesses who send less than 15,000 texts per month with occasional needs.

$0 / month
usage only
Subscribe
Instant $5.00 credit
1.45¢ per text

For businesses that plan to send more than 15,000 messages per month.

$99 / month
billed monthly + usage
Subscribe
Custom

Planning to send more than 500,00 messages per month?
Let's build a custom solution.

Contact Sales
Usage
Small Teams
Large Teams
Startups
Local Phone/Fax Number
$1.81/mth
$1.68/mth
$3.00/mth
Local number call forwarding (outbound)
$.050/min
$.047/min
$.061/min
Softphone calls (inbound)
$0.031/min
$0.029/min
$0.038/min
Toll free number / Fax number rental
$2.90/mth
$2.70/mth
$4.80/mth
Toll free call forwarding (outbound)
$0.072/min
$0.067/min
$0.087/min
Toll free calls softphone (inbound)
$0.053/min
$0.050/min
$0.064/min
Outbound calls
$0.037/min
$0.035/min
$0.045/min
Text messages (sms)*, **
Text messages (mms)*, **
Live chat license First 30 days free
$16.00/license
$16.00/license
$16.00/license
Fax per page
$0.10/page
$0.10/page
$0.10/page
Form submissions
Unlimited
Unlimited
Unlimited
Text message keywords
Unlimited
Unlimited
Unlimited
Product Support
Small Teams
Large Teams
Startups
Email, chat support
Online help center
Onboarding call with specialist
Done-For-You setup
Dedicated support
Administration
Small Teams
Large Teams
Startups
Unlimited users
Outbound webhooks
Open API
Mobile web app
Version history
300 days
300 days
300 days
Restore deleted objects
14 days
14 days
14 days
User privileges
Custom logo and branding
Attribution/ Tracking
Small Teams
Large Teams
Startups
Worldwide tracking numbers
Email call records
Record and download calls
Unlimited call history
Port numbers (US/Canada only)
Dynamic number insertion
Online/Offline Ad tracking
Calls matched to web visitor and ad click
Click to call Ads / Ad extensions
Play whispers to callers and agents
Geocontact
Form tracking
Call tracking
Live chat tracking
Multitouch attribution
Contact Center Call/Management
Small Teams
Large Teams
Startups
Forward calls to any number
Integrated softphone
Route calls by schedule
Route calls by IVR menu
Score, convert and tag calls
Virtual voicemail boxes
Transfer calls
Smart Routing
Geographic routing
Call queues
Custom fields
Automated triggers
Post call agent surveys
Estimated wait time announcements
Hold patterns (music on hold, voiceover)
Conference calls
Auto dialer (progressive)
Customize softphone actions
Desk mode
Agent call scripts
Live call listen & end call options
Teams (Group settings)
Lambda functions
Reminder notifications
Directory dialing
Text Messaging & Forms
Small Teams
Large Teams
Startups
Send and receive text messages
Scheduled text messaging
Bulk text messaging campaigns
Obscenity detection for SMS
FormReactor form tracking
Short codes for SMS
Live Chat (Per license pricing)
Small Teams
Large Teams
Startups
File sharing
Schedule & queue routing
Call & chat load balancing
Configure missed chat rules
View session data
Customize chat widget
Internal chat for agents and teams
Security Features
Small Teams
Large Teams
Startups
Two-factor authentication
Opt out lists for calls and texts
Automatic redaction of personal data
HIPAA Compliance
GDPR Compliance
CCPA Compliance
PCI Compliance
PIPEDA Compliance
Google/Gsuite Auth
Custom IDP Auth
Enhancements
Small Teams
Large Teams
Startups
Live listen to calls
$0.0046/min
$0.0043/min
$0.0051/min
Caller Insights premium caller ID
$0.151/per caller
$0.140/per caller
$0.167/per caller
Spam Detective
$0.013/per caller
$0.012/per caller
$0.014/per caller
Transcriptions with keyword spotting
$0.029/min
$0.027/min
$0.032/min
Enhanced transcriptions
$0.108/min
$0.101/min
$0.120/min
Encrypted call recordings
$0.004/min
$0.004/min
$0.005/min
Dual channel recordings
$0.004/min
$0.004/min
$0.005/min
High Volume Concurrent Calls (CPS)
Image obscenity detection for MMS
$0.0200/min
$0.0200/min
$0.0200/min
Reporting
Small Teams
Large Teams
Startups
Call log
Text log
Form log
View website visitor data for calls
Activity reports
ROI reports
Call notifications
Text notifications
Form notifications
Tracking source accuracy reports
Usage reports
Live call center agent dashboard
Build custom reports
Integrations
Small Teams
Large Teams
Startups
Integromat
Google Analytics
Google Ads
Microsoft Advertising
WordPress
Zapier
Kissmetrics
AMP
Optimizely
Wix
Google Data Studio
Google Ads Direct Connect
Sendgrid
MailChimp
Unbounce
Cake
Marin
Kenshoo
Bizible
Maxymiser
Acquisio
Marketo
Hubspot
Google Marketing Platform
Facebook
Shopify
Zoho CRM
Gravity Forms
VWO
Salesforce
Salesforce Desk
Microsoft Dynamics 365
Zendesk
Bing
Snapchat
Symplify
Webhooks
Contact Cloud API
**inbound and outbound segments are billed at published sms rates

What is Contact Cloud?

The ONLY All-in-One Call Tracking Contact Center
Cloud Call Center
‍‍‍‍
Enterprise class cloud call center that can be rapidly deployed to any size team in a short period of time. Fair pricing and no set up fees.
SMS/Text Marketing Platform
Enterprise grade SMS marketing platform built for marketing and support. Send 2-way texts or an outbound text campaign to any number subscribers.
Live Chat Application
‍‍‍
Support your customers from your website, engage with prospects from your landing pages. All from within Contact Cloud.
e-Fax Application
Send and receive faxes, assign fax numbers to agents or teams. No need for an additional eFax subscription. All included with your Contact Cloud subscription.
Call Tracking Application
‍‍
Track which marketing campaigns or ads generate phone calls to your business. Contact Cloud tracks online campaigns and offline campaigns.
Lead Generation and Capture Forms
‍‍‍
FormReactor is the fastest and easiest way to capture and automate landing pages and online forms. Add a jetpack to your lead generation.

and so much more...

We stand behind our product and our prices

We guarantee you the best price or we pay you $150.
Terms and conditions apply.
Best Price Guarantee - Contact Cloud