Done ForYou program

Our professional services and support teams are here to help you get started, and we’ll support you every step of the way with customized training and account implementation.

Why Done For You

There is nothing worse than adopting a new powerful software, only to not know how to unleash it to its full potential. We have solved that problem for you with our Done-For-You program. Our Done-For-you packages can be added to any Contact Cloud subscription tier.

Packages

Plans start at
$1,000
Implementation time
14 - 60 days
Contact Cloud logo
  • Done For You - Quick Start
    Get started with a 14-day onboarding and implementation. We will identify your goals and build out your account to meet those immediate objectives.
  • Done For You - ExpansionDive deeper into complex routing, tags, and workflows for your organization with additional optimizations, testing, and evaluation before launch. 30-day onboarding and implementation.
  • Done For You - Automation PlusIncludes everything from large teams with a twist. Need to partially or fully automate applications that communicate with Contact Cloud or Contact Cloud with other applications. For example) Landing pages, email marketing, CRM to name a few.
  • Done For You - Completely CustomWe build a completely bespoke instance for you + train your organization on how to use it effectively.

How long does it take?

Quick Start
Custom onboarding for small teams
Expansion
Custom onboarding for large teams
Automation Plus
Implementation
Completely Custom
Advanced Implementation
consultation -> configuration -> testing -> wrap up
consultation -> configuration -> testing -> wrap up
consultation -> configuration -> testing -> training -> wrap up
consultation -> configuration -> integration ->testing -> training -> wrap up
Program
14 - 30 Days
30 - 60 days
>= 60 Days
$1,250
$3,000
Get started fast
$5,500
We'll do it for you!
Quick Start
Expansion
Automations Plus
all prices are starting prices
Kick-off orientation call
User setup
Standard Roles
+ up to 5 access groups
+ up to 5 access groups
Up to 250 numbers
Number porting
Up to 5
Up to 500 numbers
Up to 500 numbers
Tracking number config
Up to 25 numbers
Up to 75 numbers
Up to 100 numbers
Up to 1
1 call queue
Up to 5
Up to 1
Up to 5
Up to 20
Up to 1
Up to 3 or as needed
Choose 2
Salesforce only
1 site, Webflow or Wordpress
Up to 3
Up to 5
Up to 5
Up to 5
Receiving number config
Up to 5
Custom tracking sources
Up to 1
Up to 2
Up to 5
Up to 2
Up to 1
Up to 1
2 virtual sessions
5 virtual sessions
Ad words, Analytics setup
Voicemail config
Up to 5 agents
Up to 5 agents
IVR config
Advanced Routing
Custom notifications
Install tracking code on web site
Up to 3
Softphone configuration
3rd party app automation
Live chat setup
Custom fields
Up to 3
Up to 3
Config Form Reactor
Up to 10 of your choice
Up to 10 of your choice
Up to 5
Up to 20
Custom triggers
Up to 20
Up to 10
1 site, Webflow or Wordpress
1 site, Webflow or Wordpress
Up to 5
Softphone, team setting
Up to 1
Up to 3
Softphone, team setting
Yes, up to 2
Interaction tags
Up to 10
Up to 15
Up to 3
Up to 3 or as needed
Up to 3
Up to 3
Set up dynamic number insertion
Setup custom integrations
Setup webhooks
Custom panels
Group training session

Implement and execute fast

The Contact Cloud team will do it for you.